Once you’ve placed your order we will send you an order confirmation email, detailing what you bought, cost and delivery option.

We will also send you an email when the order has been processed and your tracking details, so you can keep an eye on the shipment. 

If you aren’t receiving emails from us, please check your junk folder and add us to your safe list.

If you’re still having problems, please contact us and we will be happy to help!

You can choose between these delivery options:

Standard Delivery: 3 – 7 days – £4.99

Next Day Delivery: Next day if you place your order before 2.30pm Monday-Friday – £7.99 (up to 2 kilos per package)

For items purchased online, you can send them back for a full refund within 28 days, provided it has not been used or fitted, and is returned in its original packaging with a valid proof of purchase.  

If your item is faulty, please contact us by email within 7 days of delivery. Please complete and include the returns form with your goods when sending it back to us. Please retain your proof of postage as we will need that to reimburse you the cost of the return for the faulty items. This will be done once the return has been processed. 

Here’s the return address:

22 Abbey Road
Park Royal
NW10 7RE

We try and process all returns as quickly as possible for you to get your refund. You should receive a confirmation email within a week of having returned the item but it takes longer sometimes.

Any refunds will be refunded to the same payment method you used when you placed the order.

If you still need any help – please contact us, and we will be happy to help!